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What Happens When I Have Chosen Which Home I'm Interested In?

Once the property advert has closed, the landlord of each home will receive a list (shortlist) of customers who have expressed an interest for their property. Expressions of interest will be placed in order of priority as follows:

  • Priority Band (Band 1 is the highest)
  • Prioirty Date (the date that customer’s priority band assessment was completed)
  • Registration date (the date a customer first applied for housing)

When assessing your application the landlord may ask for further information related to your housing application before offering you the property.  An offer of accommodation will not be made until this information is received.

If you have bid for a property and you have not been contacted by the partner landlord within 10 working days of the close of the advert, it is reasonable to assume that you have not been successful in your application.  Due to the level of demand for social housing it is not always possible for the landlords to contact unsuccessful applicants. This process differs slightly for homes to buy or shared ownership properties.